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Care Outreach Services

Care Outreach Services

HRSA Service Definition

Outreach Services include the provision of the following three activities:

  • Identification of people who do not know their HIV status and linkage into Outpatient/Ambulatory Health Services
  • Provision of additional information and education on health care coverage options
  • Reengagement of people who know their status into Outpatient/Ambulatory Health Services

Program Guidance:

Outreach programs must be:

  • Conducted at times and in places where there is a high probability that individuals with HIV infection and/or exhibiting high-risk behavior
  • Designed to provide quantified program reporting of activities and outcomes to accommodate local evaluation of effectiveness
  • Planned and delivered in coordination with local and state HIV prevention outreach programs to avoid duplication of effort
  • Targeted to populations known, through local epidemiologic data or review of service utilization data or strategic planning processes, to be at disproportionate risk for HIV infection

Funds may not be used to pay for HIV counseling or testing under this service category.

Consumer survey info 2017 n=392

n Used in the last 12 months Needed but did not get (last 12 months)
Outreach Services 79 60.8% 39.2%

Unmet need

For the purposes of this document, need is based on the response of a consumer when asked if there was a service they needed. MMP interviews patients in care and asks consumers if they need a service and if they receive it. Client services unit data identifies needs at the time of initial intake.

2016 MMP Percent with a Need (uninsured) 2018 Client Services Unit Need at Intake
Outreach Services 2.3% -

Recipient Service Considerations